Your accountability extends to ensuring regulatory and service standards are met while managing resources effectively through active performance management routines.
We are working with a rapidly developing insurer for a Complaints Manager.
You will provide support in identifying performance and potential problems, conducting root cause analyses, and removing barriers to success.
As the Monitoring and Reporting Manager, the post holder will be responsible for analysing the effectiveness of Delivery Engagement activity from a performance and risk management perspective and will report into the Delivery Engagement Strategy Lead.
The post holder will: Responsibilities: Monitor delivery engagement activity, measuring performance against defined KPIs set out in the Delivery Engagement Strategy.
Responsibilities
Thoroughly analyse the effectiveness of Delivery Engagement from available data and draw intelligent insight and targeted recommendations for improvement.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
Hours per week: Monday to Friday - 40 hours per week
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
Posted by Reed in Partnership • £34K/yr to £36K/yr
What is the role about
The Systems Service Manager oversees the performance of our technical supply chain providers and their systems on behalf of Reed in Partnership, ensuring effective service delivery.
Are you proficient in various testing tools and methods
Then consider the role of Systems service manager at Reed in Partnership!
General
Do you have experience of supply chain management in a fast-moving, dynamic environment?
With their fast-paced, high-volume environment, they are looking for an experienced Accounts Payable Manager to join their team and oversee all Accounts Payable functions.
Our client is a leading organisation in the service industry, renowned for their commitment to excellence and customer focus.
Posted by TIGER RESOURCING SOLUTIONS LIMITED • £65K/yr to £75K/yr
General
REPORTING TO: OPERATIONS DIRECTOR
ROLE
The Project Manager (PM) will be a part of a team, which as a group will perform the duties to install Security Systems at a variety of customer premises across Europe.
Generally, this role is to project manage and coordinate the installation of all, or some of, the orders that the company receives.
Direct, manage train and support the Client Associate Team to deliver high quality performance, in line with business and departmental aims.
Monitor and manage team work flow and resource allocation ensuring team workload is processed in accordance with SLAs, internal and external deadlines and to quality standards.