As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Posted by RD Financial Recruitment • £400/day to £450/day
Intro
We are recruiting for a Compliance Monitoring Manager based in Bracknell, Berkshire, offering a competitive daily rate and the flexibility to work from home up to 50% of the time, depending on business needs.
One of the world's most respected brands is seeking an experienced compliance professional with a meticulous eye for detail and a robust understanding of financial regulations.
If you excel in conducting thorough reviews and providing valuable insights to ensure regulatory compliance, this opportunity is perfect for you.
As a Project Manager, you will play a pivotal role in delivering operational resilience projects across our client's business, driving compliance with new regulations, and mitigating operational risks in a regulated environment.
Protiviti, the global management consulting firm, are seeking a dynamic Interim DORA Project Manager to lead a high-impact project focused on ensuring compliance with the Digital Operational Resilience Act (DORA) and related UK operational resilience regulations.
Key Responsibilities
Project Leadership: Lead the end-to-end delivery of the DORA compliance project, ensuring alignment with UK regulatory requirements for operational resilience.
Perks & Benefits: Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - HolidayPlus - Cycle2work Scheme & more
As a leader, you will be a role model inspiring and holding others to account for delivery against all operational and financial targets whilst ensuring exemplary standards of health and safety and compliance with statutory legislation.
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?