To provide good quality advice, information and assistance through face to face interviews, home visits, by telephone and LBTH JD and PS Template May 2021 by correspondence within a casework based customer care framework, ensuring all deadlines are met and appropriate referrals are made to other agencies to properly progress the case.
To conduct housing advice interviews with local private sector residents focussing on preventing homelessness and giving good quality advice on the potential avenues to resolve problems and on housing choices available so that customers can make informed decisions about their options.
To advise on all matters relating to landlord and tenant disputes and to negotiate with landlords to prevent homelessness and provide practical assistance to help customers remain in their accommodation or move to alternative accommodation thereby preventing homelessness.
We are looking for a candidate with experience of working in Business Rates or similar environment within Revenues, possess a high level knowledge of Business Rates legislation, including the enforcement process.
Able to use Academy Revs & Bens and Enterprise (formally information@work) systems.
Southend City Council are looking to appoint a full-time Personal Advisor within a 1-year fixed term capacity.
Within this position, you will be required to provide in depth 1-1 intensive support to the most vulnerable young people, addressing barriers to ETE and enabling them to reach their full potential.
We are recruiting for Licensing officers/Administrators to work as part of the Pirvate hire vehicle licensing department within City of Wolverhampton Council.
Contract length: 3 to 6 months with potential extention
Job Purpose and role
Under the general direction of the Section Leader to assist in the processing of applications for licences, permits, registration etc.