Posted by Service Care Solutions - Housing • £38K/yr
Hours per week: 35 hours - Monday to Friday
Location of the job: Croydon, CR0 - hybrid working available
Our client are looking for an experienced Communications officer to create and distribute engaging content that supports organisational communications.
Support patients by providing advice to help them manage their condition at home, where appropriate.
They will answer calls, using the software system to prioritise, and record details of calls, advising patients appropriately in relation to response times and action in the event of urgent requirements.
The Call Handler is the first point of contact for patients requesting medical advice by telephone.