The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
An opportunity has arisen for a Junior Network Engineer in Manchester.
The role offers a salary of £35K and the chance to join a growing organisation.
This is an ideal role for someone who thrives in an environment that encourages autonomy, creativity, and a focus on delivering a world-class customer journey.
Posted by IT Talent Solutions Ltd • £30K/yr to £38K/yr
Job Description: As a 2nd Line Support Engineer, you will play a crucial role in delivering high-quality IT support to our clients.
You will be responsible for resolving technical issues that have been escalated from the 1st Line Support team, ensuring minimal disruption to our clients' operations.
This role requires a strong understanding of ITIL best practices, proficiency in Active Directory, and hands-on experience with Office 365 administration.
Posted by In Technology Group Limited • £26K/yr to £30K/yr
General
As a 1st/2nd line support engineer,you will be responsible for providing up to L2 solutions for their clients, acting as a 1st point of contact for resolutions from the service desk and escalating above as appropriate.
In Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in Leeds, based on site.
Posted by Polar Recruitment Services • £18/hr to £19/hr
This is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based onsite in Manchester