As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
Posted by Apex Resource Management Ltd • £60K/yr to £70K/yr
Job Overview
We are seeking a knowledgeable and experienced Buyer or Materials specialist with a strong understanding of REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals) regulations.
The successful candidate will play a critical role in tracking, testing, and reporting on chemicals, particularly focusing on surface finishes in aerospace related to the transition from chrome VI.
Key Responsibilities
Materials Procurement: Source and procure materials and components necessary for aerospace manufacturing, ensuring all materials meet regulatory and quality standards.