Posted by Islington & Shoreditch Housing Association • £45K/yr
This is a fixed-term contract to lead our complaints team through a period of change, including onboarding the complaints module of the new housing management system and leading a step change in service improvements highlighted through complaints.
This temporary post holder is required to line manage and support one complaints officer, onboard the new complaints handling module and set up appropriate processes and reporting to improve our overall performance.
We are looking for an energetic complaints-handling expert, with a laser focus on resolution, to join us as a senior member of our relatively new Culture, Communications and Involvement directorate.
Are you an experienced Maintenance/Premises Officer available for immediate temporary work?
Do you hold a current DBS
If so, then our client is looking for 4 x Premises Officers to support them during this busy period to start ASAP over the next 2 to 3 months.
You will be part of the dedicated facilities team who are committed to ensuring the provision of first-class facilities and a safe, secure environment for students, staff and visitors.
Eager to take the next step in developing your career within an industry leading European Venture Capital firm?
In this role you will embody all the company's values, and set the tone for the experience of all visitors from employees, through to a Founder coming to pitch for funding for the first time you will provide first-class service, and see the reception desk as a fundamental part of the business.
Are you a positive individual, with an industrial, can-do attitude?