The IT Support Engineer is a diverse role incorporating second and third line responsibilities as well as some DevOps work.
The successful candidate will be responsible for resolving helpdesk tickets and helping to develop and maintain IT systems by identifying potential improvements and implementing IT infrastructure, solutions, policies and procedures.
Offering internal IT support and logging support requests through the IT Service Desk.
General
Your primary responsibilities encompass providing support and contributing to the development of various IT systems and processes.
You will assume the role of a full-time team member at a Global Pharmaceutical company headquartered in Teesside, reporting directly to the IT Manager and working alongside the Global IT Team.
Posted by In Technology Group Limited • £35K/yr to £50K/yr
£35,000 - £50,000 (DOE)
We are recruiting on behalf of a long-time client, a leading software company in the energy sector that has worked with some of the biggest names in the industry!
With over 20 years of delivering top-tier software and holding more than 55% of the market share, their growth is a testament to the amazing team they have built - with strong staff retention and continuous expansion.
?The IT Systems Support Technician will primarily be responsible for the smooth running of the hardware and software resources within their Primary Managed Service Site(s), Secondary Managed Service Sites via Designation or any other schools under his / her remit.
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General
We are working with a tech client in the north east, seeking a support technician.
You will ensure smooth functioning of IT Infrastructure including hardware, software and network systems.
As the IT Field Engineer you will be responsible for providing on-site technical support across the UK.
This role will require UK wide travel to provide on-site technical support and maintenance and therefore you must have a valid UK drivers license and your own vehicle.
An exciting opportunity has arisen to join ZIGUP Group IT Service Desk Team as an experienced Service Desk Analyst, which provides first line IT support to end users across the business.
Leveraging your technical expertise, you'll provide timely diagnoses and resolutions to ensure exceptional service delivery.
Working out of our Peterlee office, your main role will involve efficiently handling and documenting customer contacts from various channels, accurately capturing all essential details.
An exciting opportunity has arisen to join ZIGUP Group IT Service Desk Team as an experienced Service Desk Analyst, which provides first line IT support to end users across the business.
Leveraging your technical expertise, you'll provide timely diagnoses and resolutions to ensure exceptional service delivery.
Working out of our Darlington office, your main role will involve efficiently handling and documenting customer contacts from various channels, accurately capturing all essential details.
An exciting opportunity has arisen to join ZIGUP IT team as an experienced IAM Analyst, which provides first line IT support to end users across the business.
Changing user permissions, providing access to file shares, applications and mailboxes all within an controlled and compliant framework are part of the day to day.
Working out of our Darlington office, you will process requests to create, update, remove Active Directory accounts.