As the IT Field Engineer you will be responsible for providing on-site technical support across the UK. You will ensure smooth functioning of IT Infrastructure including hardware, software and network systems.
This role will require UK wide travel to provide on-site technical support and maintenance and therefore you must have a valid UK drivers license and your own vehicle. You must also be able to commute to HQ in Middlesbrough one day a week.
Responsibilities:
- Install, configure, and maintain Meraki networking equipment across multiple club locations.
- Provide on-site and remote technical support to resolve hardware, software, and network issues within a timely manner.
- Diagnose and repair hardware faults, resolve software problems, and address network connectivity issues for both wired and wireless.
- Conduct regular maintenance and updates to ensure the stability and security of IT systems.
- Collaborate with the IT team to implement new technologies and solutions to improve efficiency and performance.
- Manage user accounts, permissions, and access rights.
- Monitor system performance and respond to alerts and notifications in a timely manner.
About you:
- Experience in IT support and network administration roles.
- Proficiency in configuring and troubleshooting Meraki networking equipment.
- Strong knowledge of Windows operating systems, including Windows 10.
- Ability to work independently and manage time effectively across multiple sites.
- Strong interpersonal and communication skills for dealing with clients and team members.
- Valid driver's licence and willingness to travel to different club locations within the southern region.
- Previous experience working in a Google/G-suite environment would be advantageous.