We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills.
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire.
BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year.
A 2nd Line IT Support Engineer with good working knowledge of Office 365, Windows Server and ideally previous MSP experience is required by a well-established IT Managed Services Provider in Welwyn Garden City.
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.
Overview
This role will require involvement at all stages of the testing lifecycle, with equal emphasis on the production of test documentation and the conducting of testing on Payment systems.
A skilled and passionate Contact Centre Agent is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City, Hertfordshire on a full-time basis.
This is an office based role-full-time for one of our cruise clients, 37.5 hours a week-rota-based, predominantly Monday through Friday, 8 am to 8 pm, and Saturdays, 10 am to 6 pm.
As a Contact Centre Agent, you will be responsible for handling customer inquiries, providing exceptional customer service, and effectively communicating with customers.
My client is a blue chip FMCG and retail brand that serves millions of customers every week from all over the globe.
With over 6,000 stores internationally, my client is a well-known household name that offers several exciting opportunities.
Job Description
We are seeking a highly motivated and detail-oriented Data Business Analyst to join our team and support the decommissioning of a number of legacy learning platforms.
In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.
Our teams are putting the world's retailers online using the cloud, robotics, AI, and IoT.
We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs).
A skilled CRM Specialist with strong MS Dynamics 365 experience is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City, Hertfordshire, on a full-time, hybrid/remote basis.
The position will sit within our technology projects team alongside other application specialists and our project managers.
We seek a full-time application specialist consultant for CRM system implementation and maintenance projects, specifically on Microsoft Dynamics 365.