My client in St Albans is on the hunt for a dynamic and experienced IT Support Engineer to join their thriving team immediately.
This role is packed with variety, offering the chance to dive into first and second-line support activities, all while getting hands-on with third-line IT support.
Working within an organisation making a positive impact on the environment, you will join their on prem infrastructure team, providing 1st and 2nd line support to users both on site and remote.
Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a 1st/2nd Line Support Engineer on a contract basis based in their London office
Role
the 1st/2nd Line Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.
To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.