Job Title: IT Support Engineer
Salary: up to £20.00 per hour
Location: St Albans
Contract: Temporary on going - full-time
Hours: 8:30 -5PM Monday to Thursday. Then 8:30-4:30 on Fridays.
COMPANY PROFILE:
My client in St Albans is on the hunt for a dynamic and experienced IT Support Engineer to join their thriving team immediately. This role is packed with variety, offering the chance to dive into first and second-line support activities, all while getting hands-on with third-line IT support. If you're looking for a role where no two days are the same and where your expertise will truly make a difference, this is the perfect opportunity for you!
SKILLS REQUIRED:
- Level 3 IT qualification, or minimum 2-year relevant experience in IT Support performing 1st and 2nd line support
- Experience in providing IT support in a Windows Server based, networked environment
- Proficient user in Windows operating system and office software
- Holds or working towards a technical qualification, Microsoft, ITIL, CompTIA or similar
- Ability to demonstrate expertise in hardware and software desktop environment
- Proficiency in Windows10 and or 11 and Microsoft Office 365
RESPONSIBILITIES:
- Provide 1st and 2nd line IT support to colleagues remotely or in person
- Maintain the IT asset database by auditing hardware
- Troubleshoot, fix and maintain systems
- Assist IT colleagues with system configuration, installations, changes and upgrades
- Build, maintain, load and reload hardware assets
ADDITIONAL INFORMATION:
- On site free parking
- 20 days annual leave plus bank holidays
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
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