The successful candidate will respond to IT support requests in accordance with the helpdesk procedures and priorities.
We have a super opportunity for an IT Technician, set in lovely ground in the heart of Surrey.
This role requires someone who has come from a similar position, with extensive knowledge of IT operations and are able to oversee maintenance IT infrastructure.
Like us, you excel at collaboration, exploration and innovation.
About Us
About Us:Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag.We're evolving, to be a more digitally-focused data-driven insurance company of the future and your unique talent, skills and ideas can create our success.
The main role purpose will be to provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
General
With a track record of spotting opportunities, understanding the market and driving innovative solutions, we deliver a reliable service which reduces the impact on the environment of our clients' waste, whilst creating cost-effective and reliable waste management outcomes which encourage a greener business acumen.
Countrystyle is a dynamic, privately owned resource management and waste recycling business.
Our client, an organisation in the IT industry, is currently seeking a skilled IT Infrastructure Support Engineer to join their team.
As an IT Infrastructure Support Engineer, you will be responsible for providing hands-on technical support and management of the internal corporate and customer managed IT infrastructure.
This includes working alongside the IT team to deliver a quality 24/7 service to both internal users and nominated customers.
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk
We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey!
To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally!