Initially the role will support our ERP system, internally developed applications, and collaboration systems.
Our Development team is currently building a Core Application Support function that will be responsible for 2nd line support of Fisher German Business Systems.
We are a leading manufacturer of a diverse and trusted range of concrete and clay building products used extensively within the construction sector, with instantly recognizable brands such as Thermalite blocks, London Brick, Ecostock, Cradley, Formpave and Jetfloor, Bison Precast.
Forterra represents exactly what we do and have always done.
Our product range comprises of clay bricks, Thermalite blocks, aggregate blocks, Red Bank chimney, roofing and flue systems, precast concrete and flooring products and Formpave permeable paving.
We are seeking a dynamic and focused individual who can calculate and communicate complex billing calculations to internal and external stakeholders.
As an integral part of the billing team, you will be jointly responsible for ensuring invoices and credit notes are raised accurately and distributed in a timely manner.
This role is ideal for someone with a strong administrative background who prides themselves on their attention to detail.
This is a fully office based permanent position working Monday to Friday.
The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
THE OPPORTUNITY
Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.