Detailed and consistent 1st line call logging and a good level of first-time fixes.
Maintaining your list of calls assigned to you to produce a high level of service 2nd line incident resolution when tasked, including deploying devices and asset management.
General
Loriens leading public sector client is looking for an IT Helpdesk & 2nd Line Support Engineer to add to the team on an initial 6 month contract.
Posted by Hays Specialist Recruitment Limited • £150/day to £180/day
Your new company and role
They require a hardware break-fix engineer to assist them on a 10-month contract initially.Pending necessary vetting, this role should take you from October 2024 through to August 2025.You should have no issues with travel, and have a valid driver's license, due to required travel a few times per year for audits.
This role is with a managed service provider, who are currently working with a major finance sector client based in Edinburgh.
Take ownership to learn about and become a knowledge expert in all team services.
Challenge ineffective processes, actively suggest improvements to your Squad Lead and Engineering Manager.
General
In this role you'll use data analytics solutions to drive innovation and enable the cyber threat management strategy as well as develop and implement security controls which protect the business from threats.
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Security Clearance (SC) is required for this role.
We are seeking a Senior Software engineer for our public sector client based in Edinburgh on an initial 6 month contract paying up to £685 per day inside IR35.
This role allows remote working, with an expectation of attending the office 4 days per month.
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