As a key point of contact, you will manage and progress IT service incidents and requests, ensuring effective communication between employees and IT support.
In this role, you will support day-to-day front-line IT operations, providing general technical support and assistance to end users.
This is a fantastic opportunity to join a customer-focused IT service desk team at Unite Students.
The IT Support Technician will work as part of a team delivering high quality in and out of hours call handling service.
The IT Support Technician is responsible for troubleshooting and resolving issues using the IT helpdesk workflow; the IT Support Technician will complete requests within stated SLA, add work logs, provide effective resolution comments and add to the solution function within the Helpdesk.
Our client is seeking IT Support Technician to join their team on a salary up to £28,600, the site has free parking though applicant will have to live within commutable distance and drive.
We want to use technology to improve the way consumers access financial advice and manage their investments.
The Touch team is developing a next generation investment platform.
The majority of existing platforms are still reliant on software and processes that aren't capable of supporting today's technology, so we started from scratch, developing a modern platform that is as efficient as possible.
We're looking for a dynamic Technical Support Analyst to join an established service desk, who will relish the opportunity to make a real impact within a fast-growing environment.
If so, this could be the one for you.
Happy to travel between Bristol & Newport weekly by car?