We are now looking for an enthusiastic, self-motivated and proactive individual to join our team as an IT Asset Specialist.
This role will be perfect for an individual who excels both independently and within a team, and who can contribute to the evolution of our IT asset management practices.
The successful candidate will work alongside the existing team member to ensure the efficient completion of all day-to-day activities related to hardware and software asset management.
A school in Manchester need an IT Technician to maintain the school's core ICT systems and assist with the upkeep and development of their ICT systems.
Have you got experience working within an ICT department in a school environment?
The IT Service Desk Analyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring smooth and efficient operation of their computer systems and applications.
You will be responsible for diagnosing and resolving hardware and software issues, servicing IT requests and ensuring IT processes and polices are adhered to and escalating more complex problems when necessary whilst delivering exceptional customer service to our internal users.
You will aim to provide excellent customer service, solving technical challenges, and contributing to a collaborative IT team.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
Project Management & Delivery: Oversee the entire life cycle of IT projects, ensuring they meet quality assurance standards and exceed customer expectations.
Overview
We are seeking a dynamic and experienced professional to lead and implement IT projects, ensuring optimal communication, resource allocation, and customer satisfaction throughout the project life cycle.
Are you a seasoned IT Project Manager with a knack for delivering projects that not only meet but exceed quality standards and customer expectations?
We have a great role for you...We are taking part in an ongoing 4 Day working week trial in which you continue to receive your full salary and annual leave entitlement!
Want to earn 100% of your salary and work 20% less hours?
At OFG, we are on a mission to ensure our colleagues have an amazing work/life balance!