Job Title: IT Project Manager
Location: Manchester - Covers North of England (with local travel)
Job Type: Full-time
Salary: Depending on experience
Overview:
Are you a seasoned IT Project Manager with a knack for delivering projects that not only meet but exceed quality standards and customer expectations? We are seeking a dynamic and experienced professional to lead and implement IT projects, ensuring optimal communication, resource allocation, and customer satisfaction throughout the project life cycle.
Key Responsibilities:
* Project Management & Delivery: Oversee the entire life cycle of IT projects, ensuring they meet quality assurance standards and exceed customer expectations. Implement best practices for project management.
- Communication: Maintain clear and effective communication throughout the project cycle to ensure ultimate customer satisfaction.
- Process Adherence: Ensure adherence to full project processes and suggest improvements for optimised delivery.
- Budget Management: Manage project budgets effectively.
* Resource Allocation: Coordinate with local leaders to allocate resources efficiently, understanding Work In Progress (WIP) across the region.
- Escalation Management: Handle project escalations efficiently through to resolution.
* Team Development: Facilitate career development of project engineers.
- Scope Management: Prepare project scopes of work, including out-of-scope items, and ensure completion of User Acceptance Tests (UATs).
* Scope Expansion: Identify and manage out-of-scope works during project implementation, working with Account Managers and customers to expand scope and associated charges.
- Vendor Coordination: Work with third-party contractors to ensure effective delivery of project scope.
- Customer Liaison: Interpret customer requirements, engage with customers to understand their needs, and relay this information to the sales team.
* Internal Collaboration: Serve as a liaison with other departments to gather technical expertise and support the sales team.
* Objective Clarity: Ensure project objectives and requirements are clear and agreed upon by all team members.
- Timely Sign-off: Collaborate with all teams to ensure timely project sign-off.
- Contract Management: Manage contracts within the assigned large education sector.
Skills & Experience Required:
* Experience: Minimum of 3-5 years in a project management role, with a proven track record of delivering projects on time and within budget.
- Leadership: Experience in line management and career progression of team members.
- Technical Knowledge: Strong understanding of technology and its applications.
- Communication: Skilled in preparing written communications and materials.
- Multitasking: Self-motivated with the ability to work in a fast-paced environment, effectively multi-task, and prioritise.
- Interpersonal Skills: Strong interpersonal and organisational skills, with excellent presentation and customer service abilities.
- Travel: Must have a full driving license and access to a vehicle for local and regional travel.
- Background Check: Employment is subject to a satisfactory enhanced DBS check.
What We Offer:
- A challenging and rewarding role within a dynamic team.
- Opportunities for professional growth and development.
- A supportive work environment that values innovation and collaboration.
How to Apply:
If you are a results-oriented IT Project Manager with a passion for excellence and customer satisfaction, we would love to hear from you.
Call me on or email me on ( tom . craig @ nextech - group . co . uk )