A highly successful IT and telecommunications services company is looking for a IT Helpdesk Engineer to join their team, to carry out a variety of technical and coordination tasks to meet customer requirements.
TYPE: Contract (1year until Aug 2025), possibility to extend
This role is suitable for someone who can complete all the tasks in a professional and timely manner to ensure a very high level of customer experience.
Conducting an as-is analysis and audit of the businesses IT infrastructure (office hardware such as printers) on a global scale.
Role Summary
As part of your role, you will be responsible for conducting an as-is analysis and audit of the business' IT infrastructure (hardware such as printers) on a global scale and offer solutions as to how associated operations can be improved.
Our client, a leading legal firm in the Northwest is looking to hire an experienced Workplace Technology Manager on contract basis.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Document fixes for use by others within a knowledge base system.