Company: Just IT
We have an amazing way to start your career in Tech. Perfect for those who don't have any industry experience and want a career change.
We at Just IT have a number of apprenticeships with great companies and a team of specialist tech recruiters for those who are job-ready. We are sure we can find the best route into a fantastic tech career for you.
About the role:
Please note to get to the interview stage you will need to join a 10 week government funded training programme delivered by Just IT. This will be delivered remotely and will provide you the necessary experience and skills required to start the role.
Main responsibilities:
- Provide a single point of contact to internal colleagues reporting IT related incidents.
- Diagnose and resolve technical issues at first level to minimise downtime to colleagues
- Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
- Excellent ability to troubleshoot and problem solve.
Training opportunities:
- Smart technologies
- Electrical principles
- Technical and architectural drawings and documentation
- Networking
- Internet of things (IoT)
- Project management
Skills required:
- Excellent communication skills.
- A desire to provide customers with excellent services.
- A desire to learn new skills.
- Ability to work in a great team.
- Ability to use problem solving techniques.