As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients.
Technical Team Lead - Bury St Edmunds - Up to £48,000
We are seeking a highly motivated Technical Team Lead to join the team at leading technology and Software company based in Bury St Edmunds.
Time Appointments are delighted to be recruiting on behalf of a leading business based on the outskirts of Bury St Edmunds who are looking for a Technical Co-ordinator to join their team.
This is an important role that involves progressing installation and remedial opportunities within the business.
Key Duties
Gathering necessary information from engineer on site to formulate a quote.
This includes providing services and support for various systems, whilst focusing on customer satisfaction, collaborating with IT and cross functional teams, and solving problems to ensure reliable services.
The team will be responsible for builds, set ups, and maintenance of the IT systems needed for business operations.
We are seeking a Business Systems Manager to establish and manage a new team within the business.
Application Support Team Leader- Up to £48,000 (DOE)
We have partnered with a bespoke Software company, looking for an experienced Senior Application Support Engineer or Team Experience Team Leader to join their team in a team lead position.
You will be responsible for leasing, mentoring & coaching 1st to 3rd line Application Engineers to ensure smooth running of day-to-day operations.