Time Appointments are delighted to be recruiting on behalf of a leading business based on the outskirts of Bury St Edmunds who are looking for a Technical Co-ordinator to join their team.
This is an important role that involves progressing installation and remedial opportunities within the business.
Key Duties:
- Gathering necessary information from engineer on site to formulate a quote.
- Formulate quotes.
- Liaising with customers regarding quotes and payment terms, amending quotes as necessary.
- Requesting quotes from merchants & access equipment providers to ensure accurate materials pricing.
- Agreeing dates and rates with installers.
- Confirming availability with tenants.
- Ensuring the system has correct components, values, engineers, purchase order numbers, invoicing details and works orders attached to the job.
- Update customer portals with correct booking information where necessary.
- Ordering parts from plumbers merchants.
- Communicate with Engineers.
- Confident in calling customers to advise of any issues and authorize amendments to the quotes/installation if required.
- Organise the ordering of parts to site if required.
- Take pre-authorized payments for installations.
- Register the installations with manufacturers & building control.
- Organising audits of installers where necessary.
Previous Skills & Experience:
- In-depth understanding of industry regulations, safety standards and best practices.
- Ability to delivery high quality work and meet deadlines.
- Well organised and great attention to detail.
- Motivated self-starter who has a strong sense of initiative and drive.