Our client, a multinational insurance firm, are looking to hire an IT Knowledge Management Specialist to implement a strategy around how they capture, maintain and share IT knowledge.
If you have a strong background in IT knowledge management, excellent communication skills, and the ability to lead and inspire change, this is your opportunity to make a significant impact.
Responsibilities Include
Develop and implement a knowledge management strategy aligned to the business's goals.
We are focused on further enhancing our service delivery capabilities and solidifying our position as a leading IT service provider for small and medium-sized enterprises, charities, and non-profit organisations.
At DISConsulting IT, we provide top-quality IT services and are committed to delivering exceptional customer experiences.
Overview
We are now looking for an eager candidate to join us as an apprentice.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
Are you ready to take the lead and shape the future of an IT team and to grow with a company who are looking at rapid expansion (expected 10-fold growth) over the next 3-5 years?
In this role, you will be the most senior technical person in the team and will help lead and shape the direction, processes and growth of the business moving forward.
Do you thrive in dynamic environments and have a passion for driving growth and innovation?
We deliver exclusively for the leading companies in the IT industry.
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family.