Role: IT Knowledge Management Specialist Rate: £550 p/d Inside IR35 Location: Southampton HQ - 2 days p/w Duration: 3 months
Our client, a multinational insurance firm, are looking to hire an IT Knowledge Management Specialist to implement a strategy around how they capture, maintain and share IT knowledge.
If you have a strong background in IT knowledge management, excellent communication skills, and the ability to lead and inspire change, this is your opportunity to make a significant impact.
Responsibilities Include
- Develop and implement a knowledge management strategy aligned to the business's goals
- Standardise and embed mechanisms for knowledge capture, maintenance, and accessibility
- Oversee and curate technical documentation and IT content within knowledge management systems.
- Evaluate and align knowledge management tools with strategic objectives
- Train and support staff in using knowledge management resources
- Lead the discovery and analysis of IT knowledge to uncover hidden insights
- Facilitate knowledge sharing and promote collaborative work practices
- Monitor, report, and optimize the effectiveness of knowledge resources
- Foster a culture of continuous learning and stay updated on best practices in knowledge management.
Desirable Skills and Experience
- Experience in IT Knowledge Management or a similar role
- Strong understanding of knowledge management principles
- Ability to quickly get up to speed in a new environment and deliver in a transforming environment
- Excellent communication skills
- Experience with AI and machine learning tools for knowledge discovery a bonus
- Ideally, experience in the financial services space or a regulated environment