We have an opportunity for a Sales Administrator/ Customer Service will provide essential support to the sales team, ensuring efficient operation and administration of sales processes.
The primary responsibility is to provide administrative support to the sales team, manage customer accounts, process orders, and handle customer inquiries.
This role requires excellent organisational skills and a proactive approach to solving technical problems.
We have an opportunity for a Sales Administrator/ Customer Service will provide essential support to the sales team, ensuring efficient operation and administration of sales processes.
The primary responsibility is to provide administrative support to the sales team, manage customer accounts, process orders, and handle customer inquiries.
This role requires excellent organisational skills and a proactive approach to solving technical problems.
Nigel Wright's Business Support Team is delighted to announce an exciting opportunity for a Customer Services Representative within a well-respected manufacturing business.
This role involves supporting over 1,000 customers across the UK and Europe, requiring strong time-management and IT skills due to its busy nature.
Key Responsibilities
Product and Application Advice: Provide expert guidance on products and their applications.
The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries.
Review of the sales orders which can be shipped on our ERP system and tag these orders on the shipping system so that the warehouse can ship to customers approximately 3 times per day.
Monitoring the consumer customer service inbox and answering emails to customers from our consumer website.
Answering the telephone take telephone orders by processing the order on Shopify and taking card payments.