Posted by Randstad Technologies • £35K/yr to £40K/yr
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills.
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire.
BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year.
We are looking for an experienced 1st/2nd Line Support Analyst to join our team and help support a growing external client base.
Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
General
The ideal candidate will have over 1 years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems.
As my client's business continues to grow, they are seeking a IT Support Administrator to join their team.
You will need to have at least 4 years of experience in a IT role which covers the main areas of IT infrastructure support with a broad range of technical knowledge.
This role requires you to be patient, adaptable and able to work well under pressure.
Posted by Nigel Frank International • £35K/yr to £45K/yr
This is a brilliant opportunityfor an experienced Support Engineer to act as the main point of contact for support, responsible for troubleshooting hardware and software issues and assisting with system maintenance to ensure efficient solving of incidents and ticket requests, providing comprehensive IT Support to internal and external users.
Nigel Frank are working with a well established organisation, based in St Albans, assisting their search for an IT Support Specialist to join the team.
This is a brilliant opportunity to work in a fast-paced, varied and challenging environment that offers the successful candidate to upskill in Data Extraction, Transformation and Loading.