IT Support Specialist - St Albans - c£45k
Nigel Frank are working with a well established organisation, based in St Albans, assisting their search for an IT Support Specialist to join the team.
This is a brilliant opportunityfor an experienced Support Engineer to act as the main point of contact for support, responsible for troubleshooting hardware and software issues and assisting with system maintenance to ensure efficient solving of incidents and ticket requests, providing comprehensive IT Support to internal and external users.
This is a brilliant opportunity to work in a fast-paced, varied and challenging environment that offers the successful candidate to upskill in Data Extraction, Transformation and Loading.
Role & Responsibilities
- Main POC for escalated troubleshooting issues up to 3rd line to help diagnose and resolve hardware and software issues for complex problems
- Assist the team with queries on how to set up and maintain user accounts (AD, AAD & O365).
- Networking IP Addressing and WLANS.
- Installation, configuration and maintenance of end user devices (MAC OS, Windows, Android, printers etc)
Skills & Qualifications
- Excellent communication, organisation and customer service skills at all levels within the organisation.
- Experience leading and managing a team
- MAC OS, Active Directory, Azure Active Directory, Networking
- Excellent working knowledge of troubleshooting commands and tools within Windows OS
To discuss this unique opportunity in more detail, please send your most up to date CV to
I am keen to speak to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 F&O/ AX market, please get in contact with me ASAP.