Posted by Acorn insurance & Financial Services LTD • £45K/yr
What you will be doing
Provide 3rd Line BAU technical support to the business and Desktop support function and escalated tickets.
General
Due to continued success and growth, Acorn Insurance are currently recruiting for a talented Infrastructure Engineer to join our developing IT Team.
This is an exciting time to join Acorn Insurance- as an Infrastructure Engineer, you will have the opportunity to collaborate with the wider technical teams as well as stakeholders around the business to continue the enhancement of technology which would benefit throughout the group.
Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
We're looking for an experienced 3rd Line Support Engineer to join our clients dynamic MSP team!
If you thrive on solving complex IT issues and enjoy working with a variety of clients, this could be the perfect role for you.
My client are a leader in the IT Managed Services space and are always on the hunt for talent individuals with a hunger to learn and progress and a passion for IT and Tech.
The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, co-ordinating the gathering of information from other agencies to support the manager and any other admin duties within the team.
IT skills and operational skills in the use of Liquid Logic.
Excellent communication and interpersonal skills are essential.
Are you a techy problem solver with a passion for delivering top-notch IT solutions?
Join our dynamic MSP client's team as a Desktop Engineer!
You'll work hands-on with clients, supporting and troubleshooting to help them with their technical issues resolved as quickly as possible via telephone and tickets.