The IT Support Engineer is a diverse role incorporating second and third line responsibilities as well as some DevOps work.
The successful candidate will be responsible for resolving helpdesk tickets and helping to develop and maintain IT systems by identifying potential improvements and implementing IT infrastructure, solutions, policies and procedures.
We are working with a tech client in the north east, seeking a support technician.
Main Duties
?The IT Systems Support Technician will primarily be responsible for the smooth running of the hardware and software resources within their Primary Managed Service Site(s), Secondary Managed Service Sites via Designation or any other schools under his / her remit.
Offering internal IT support and logging support requests through the IT Service Desk.
General
Your primary responsibilities encompass providing support and contributing to the development of various IT systems and processes.
You will assume the role of a full-time team member at a Global Pharmaceutical company headquartered in Teesside, reporting directly to the IT Manager and working alongside the Global IT Team.
Posted by Gem Partnership Ltd • £27K/yr to £33K/yr
General
My client, a leading manufacturer supplying clients across the UK, is looking to appoint an IT Support Engineer to provide support for one of their sites.
You will deliver effective IT support across all aspects of the business and will provide back up and support to managers on a wide range of IT related projects.
The Role
Responsible for the smooth running of day-to-day IT operations, duties will include:.
As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Newcastle.