As an IT Support Engineer, you will be responsible for providing technical assistance and support to our employees, resolving IT issues and ensuring smooth operations.
We are seeking a talented IT Support Engineer to join our well established client based in Dover.
Key Responsibilities
Provide technical support and troubleshooting for hardware, software, and network issues.
This is a critical role within Care Services that will provide a single point of contact for care home customers ensuring excellent customer care is provided at all times, whilst leading the operational running of the Care Services pharmacy.
This role offers a wide degree of autonomy and the chance to develop for future leadership opportunities.
The hourly rate for this role is £12.69 and up to £14.05 across selected locations within London.The importance of your role.
It's everything from the clear advice and care you offer them, to the wide ranges of dispensing services we provide.To provide fantastic patient care as a Pharmacy Dispenser you will work across the healthcare counter and the dispensary to where the patients' needs you most.
Exceptional patient-centred care is at the heart of everything we do and as a Pharmacy Dispenser you'll be part of helping patients feel good.
We are looking for someone who has experience working on a support desk, taking calls from users and recording issues, dealing with low level queries such as password re-sets and then escalating matters to the relevant teams.
Technical skills covering O365, Windows 10/11 and Active Directory with any knowledge of networking, firewalls and security a real advantage.
Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to close.