Are you keen to expand your career in IT and have some prior experience in a 2nd Line Support role.
You will be providing first and second line hands on support for the site, develop technical expertise and support the IT manager in security, software development, projects.
I am working a Thetford based manufacturing business in their search for a hands-on IT Technician.
The Customer Service Team Leader will hold responsibility to help support and effectively lead a team of direct reports, ensuring customer emails, and escalations are efficiently and effectively actioned to a high level of service.
Based Diss (office based on Monday/Tuesday and Thursday, home based Wednesday and Friday)
Are you experienced across 1st- 3rd line support, including desktop/laptop and application support?
You will have exposure working across a broad range of technologies and have the ability to work with within and team and support individual users at all levels.
Do you love working on and upgrading internal infrastructure/software?
Posted by TEC PARTNERS LIMITED • £25K/yr to £30K/yr
On behalf of our client, we are seeking a highly motivated individual to join the Technical Support team as a 2nd Line Technical Support technician.
In this role, you will be responsible for providing remote technical assistance to a diverse client base, addressing their hardware and software-related issues, and ensuring exceptional customer support.
Having recently entered an exciting phase of growth this is a brilliant time to be joining the business.
Are you an experienced IT Technician/Engineer used to a fast-paced environment, who has a passion for providing quality driven work for crucial services?
Join the UK's leading provider of IT Outsourced Services to Social Care, Assisted Living and Specialist Education Sector.
This is an opportunity locally to join a business working with enterprise size clients and therefore offering a broad range of different technical issues to master and fix!
We are currently recruiting for a great company who are looking to onboard an Administration and Support Services Coordinator to join their team.
The role will offer full training so we are seeking someone with excellent Administration skills, a high level of attention to detail and confident Excel skills.
If you a numerically minded and great with figures, this would be a perfect role for you.
Posted by Elev8 Recruitment Ltd • £24K/yr to £25K/yr
General
One of the top companies in their industry is on the hunt for a talented Internal Sales Support professional to join their dynamic team based in Diss.
This is a fantastic chance to be at the heart of the action, supporting the UK & Ireland sales and marketing team in a role that promises variety, challenge, and the opportunity to truly own the order process.
What's in it for you
You'll be stepping into a pivotal role where no two days are the same.
You'll be supporting employees and the infrastructure by diagnosing issues as well as making sure service desk calls are triaged and dealt with in a timely manner.
Interested in working for a manufacturing business with a broad range of technologies?
You'll get exposure to hardware/software old and new which will build out your experience across 1st and 2nd line, with the opportunity to work on business applications too.