Do you love working on and upgrading internal infrastructure/software? Are you experienced across 1st- 3rd line support, including desktop/laptop and application support? You will have exposure working across a broad range of technologies and have the ability to work with within and team and support individual users at all levels.
Responsibilities:
- Carrying out IT Support and System Administration using Active Directory, Microsoft 365 Azure Active Directory/ Exchange Online/ SharePoint Online/ Teams. IT on-boarding/ off-boarding and employee IT inductions as required.
- PC builds and troubleshooting of hardware and software problems.
- Monitoring and maintenance of the network infrastructure to include any cabling requirements.
- Software management to include software installation, troubleshooting issues and identifying/ resolving Cyber vulnerabilities and patching.
- Speaking to 3rd party support companies as required to efficiently resolve issues.
- Working alongside remote team members to provide remote support/ cover where needed.
Skills:
- Azure AD
- Windows 10/11 and Microsoft Office 365
- Microsoft Server 2016+ including Group Policy deployment /IP, Switches, DNS, DHCP, Security Appliances, Routers, VPN, VLAN
- Knowledge of industry standard practises and tools.
- Good Knowledge and understanding of Cyber & Information Security
You are required to gain or hold SC clearance.
I am working exclusively on this vacancy, so if this sounds like a role for you, apply now!