The desired candidate will provide group wide operational IT, data and multi-media support.
We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The role will act as primary contact for day-to-day trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.
Using previous technical knowledge and documentation analyze desktop hardware (desktop hardware may include but not be limited to desktops, laptops, tablets, printers, monitors, scanners, multifunctional printers, switch boxes, conferencing devices and specialist custody and force control room equipment) and application software faults raised via the ICT Service Desk.
Document fixes for use by others within a knowledge base system.
Collate relevant information and diagnoses to assist in the verification of the fault in order that the necessary action may be taken to restore service to the user of BCH system.
Posted by Hays Specialist Recruitment Limited • £450/day to £500/day
Your new role
In Practice Ownership, the role is responsible for the governance, design, implementation, and continuous improvement of ITIL practices within the organisation.
The SIAM Lead has two main areas of focus: Practice Ownership and Operational Management.
The Chief Information Officer (CIO) will be critical in driving the institution's digital transformation strategy, ensuring the effective delivery of IT services, and aligning technology with the university's academic, research, and administrative goals.
Robert Half Technology are assisting a London based university to recruit a CIO on a 12 month FTC.
The CIO will oversee all aspects of information technology, data management, cyber security, and digital infrastructure, ensuring that the university remains at the forefront of technological innovation in higher education.