It's simple, really. You'll be an expert in your field, and our go-to person for all things IT in the technical or commercial arena.
Our National IT teams support Aldi by delivering our system and infrastructure needs. In this vital, hands-on role, you'll provide first and second-level support. Plus, you'll make recommendations to improve what we do – testing new and existing programs as needed. You're a specialist after all.
We do things our own way at Aldi. But whatever we're doing, we must be getting it right. With a wave of impressive sales figures behind us, we're opening new stores at lightning speed. As our customers grow and change with technical advances, our own people and business need to as well.
We currently have an exciting opportunity for an experienced Server Engineer to join our wider National IT Department within Aldi.
If you're always striving to improve and want to join a really important part of the business, apply to join #TeamAldi today!
Your New Role:
- Act as the National Service Expert for the server areas (Windows Server, Citrix, Exchange, and Backup Services)
- Managing our in-house and 3rd party support partners and provide any 3rd line troubleshooting/support for the server areas
- Co-ordinate/lead project and release management for the server areas
- Co-ordinate/lead change for the server areas
- Co-ordinate/lead capacity and performance management for the server areas
- Provide technical/application support expertise to other National IT teams
- Provide relevant monitoring information to other teams regarding server resources
- Perform monthly server patch schedules and reboots
- Revise knowledge-based articles (KBA), policies and procedures, and develop ways of improving them
- Create scripts as required to produce reports or refine processes
- Create and execute rollout plans in conjunction with International IT, Regions and external suppliers as needed
- Advise users on best practices and how-to of Windows Server operating system features to other National IT Teams, and provide basic training if required
- Perform system maintenance/support which will occasionally fall outside of normal business hours
About You
- Excellent overall technical ability
- Excellent listening, interpersonal and communication skills
- Take responsibility for business-critical issues
- Be able to effectively prioritise and execute tasks while under pressure
- Be inquisitive and driven to perform to the best of their abilities
- Be capable of building trust and relationships at all levels
- Be keen to take ownership and responsibility while working effectively within a team
- Be logical and efficient, with a keen attention to detail
- Be self-motivated
- Vendor Management (3rd party governance/management)
- Expert knowledge in the areas of compute, storage, and network
- Passion and enthusiasm for new and established technologies
- Good networker with the skills to tailor your communication to your target group
- Strong communication skills in general paired with a high level of persuasiveness, and an intercultural understanding
- Experienced in using an ITSM solution (preferably ServiceNow)
- Windows Server
- Directory Services (Active Directory)
- Citrix Virtual Apps (XenApp Server)
- Backup solutions (such as Veeam)
- Exchange 2019 (and earlier)
- Exchange Online
- PowerShell
- VMware
- Hyper-V
What You'll get in Return
- Salary starting from £36,220 rising to £52,410
- 5-day/40-hour week, working Monday- Friday, with the opportunity for remote working 2 days per week.
- Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16)
- 5 weeks' annual leave plus Bank Holidays
- In office flexi-time
- Full training provided
- Pension scheme
- Private employee medical insurance after 4 years
- Company sick pay scheme
- Company maternity and adoption pay after 1 year and paternity leave pay after 2 years
- Long service rewards
- Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs
You'll need to live within 90 minutes of your main working location.
Aldi is an equal opportunities employer. We're committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.
If you're looking for a career that gives you more, apply today!