Posted by Hays Specialist Recruitment Limited • £240/day to £265/day
As an IT Analyst, you will play a crucial role in delivering front-line IT services, ensuring the smooth operation of our IT estate and providing excellent customer service.
Working with the retail management team you will be responsible for supporting colleagues predominantly with hardware issues.
Receive customer phone calls, log, prioritise, allocate and resolve Service Desk/Remote Managed Service alerts/calls by or support request from end users.
I am currently working with a luxury brand to recruit an experienced 1st/2nd Line Support Analyst on an initial 6-month contract.