Your main task will be to support the IT users on-site, but you will also liaise with employees and the IT Service Desk team members in other locations in EMEA.
The position will involve some travel therefore a drivers licence is required.
Joining a global organisation, you will be a member of an international team located at their St Albans office.
With at least 6 months experience within an IT Support role, you will be responsible for providing IT Support (windows desktop & server environment, MS Office, networking, IT peripherals) for a small but expanding team.
Are you passionate about technology and eager to kickstart your career in IT support?
We're looking for a motivated and skilled Junior IT Support Technician to join our client, based in Herford.
We actively cultivate a culture where assisting colleagues isn't merely a task but a shared passion, fostering a collaborative environment that places a premium on support.
Our unwavering commitment to efficiency is evident in our focus on delivering solutions that are not only clear and concise but also highly effective, ensuring our services consistently uphold the highest standards.
This is a French speaking roleIn our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore.
The IT Support Engineer will be responsible for providing first and second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.
Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team.
Responsibilities
Provide first and second line technical support to end-users via phone, email, and in-person.
The ideal candidate will have over 3 years' experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems.
Job Description
We are looking for an experienced 2nd Line Support Analyst to join our team and help support a growing external client base.
Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
A well-established MSP of 15 years are now actively looking for 2nd Line IT Support Engineers with good working knowledge of Office 365, Active Directory and ideally previous MSP experience.
Here you'll be joining a close-knit service desk of 6 who are responsible for supporting their client base of roughly 65 SMEs.
It's a flat structure, meaning that you'll get plenty of exposure to business-critical escalated tasks.
You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment.
My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team.
As a 1st/2nd Line Service Desk Engineer, you will play a critical role in providing technical support and assistance to end-users within the organisation.