Provide a friendly and approachable helpdesk service for all Information Systems, eLearning, Finance, Facilities and IT enquiries across the College.
Responsible for being first point of contact for all customer telephone, email and walk up enquiries.
The primary purpose of this job role is to
Working as part of the College's IT Services Department to provide a professional comprehensive helpdesk and administration service to staff, students and guests of the College.
Reporting into the Service Desk Manager you will be responsible for providing external support to users within the business.
This employer has a fantastic track record of retaining & developing their staff with many senior roles held by candidates that joined in an entry-level capacity.
The role is fully remote except for the occasional training day or corporate event.
The IT Support Analyst will work in environment offering promotional opportunities with financial support in achieving additional qualifications.
The role for the IT Support Analyst will be mainly on site but will require a drivers license for the company car when needed, supporting the wider the wider IT team in the IT Support Analyst duties below:
We are looking for any IT Support Analyst to join our clients growing team, the IT Support Analyst will earn up to £28,000 with development opportunities and benefits.
Posted by IT Talent Solutions Ltd • £28K/yr to £36K/yr
We are seeking a highly skilled 2nd Line Support Technician to join a dynamic and expanding team.
This role offers the opportunity to work on diverse technical projects while providing top-level support to business clients.
The employer is committed to the professional and personal development of their team, promoting a healthy work-life balance, and placing a strong emphasis on employee wellbeing.