One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Delivery Manager as part of their core IT Ops Function.
You will be involved in running a national team of regional engineers alongside planning and delivery of their IT service across the group.
The role is 4 days on site your main location will be Newcastle but there will be national travel required on occasion.
Responsibilities include resolving customer issues, recommending solutions, guiding users through features, and maintaining excellent customer support from sales to post-sales.
You will assist both buyside and sell-side customers with queries related to the platform's products and services.
This is a great opportunity to join a company within the fintech industry.
This role involves supporting over 1,000 customers across the UK and Europe, requiring strong time-management and IT skills due to its busy nature.
Nigel Wright's Business Support Team is delighted to announce an exciting opportunity for a Customer Services Representative within a well-respected manufacturing business.
Key Responsibilities
Product and Application Advice: Provide expert guidance on products and their applications.
The management of the office of the Education Support team providing a wide range of financial and administrative services.
To co-ordinate between the team, the Raising Achievement Service, and their wide range of external agencies and partners, ensuring an effective and efficient service is provided.
To gather, analyse, evaluate and interpret information from a wide range of sources.