The purpose of the AV and IT Support Officer role is to provide prompt, in-depth, customer-focused 2nd line support to staff, students and honorary contract holders.
A highly prestigious and well known university that ranks in the top 10 worldwide universities is recruiting for a fully on site IT and Audio Visual Support Officer to be based in their newly generated East London campus.
This will be an initial 6 month position to start as soon as possible.
Robert Half Technology are assisting a global manufacturing organisation based in London to recruit a IT Support Engineer
Role
The IT Support Engineer will be responsible for handling several open tickets and providing regular updates users within a ticketing system (FreshService).
Ensuring new IT tickets are triaged within agreed Service Level Agreement.
Good communication skills and a strong commitment to team working and customer care are key
To provide comprehensive, customer focused, administrative, data management, project, and financial support to teams across the repairs client service.
The post-holder will be expected to manage competing priorities, plan and manage their own workload, and use a wide range of ITC systems effectively.
We are seeking a dynamic individual for the role of IT Service Desk Technician, where you'll play a pivotal role in providing crucial technical assistance to end-users.
If you have a strong foundation in basic hardware, software, and network concepts, coupled with excellent communication skills, we invite you to join us on this exciting journey of professional growth and development.
This role is a 3 month contract, home based with some travel to sites around London.
Working within an organisation making a positive impact on the environment, you will join their on prem infrastructure team, providing 1st and 2nd line support to users both on site and remote.
Our client, a public services organisation, are seeking an experienced and proactive IT Support Engineer, to provide 1st to 3rd line support on a 3-month contract basis.
This role would suit an IT Support Engineer who is confident working independently and using their own initiative.
The role is offered with with one day working remotely and the remainder of the week working amongst their friendly team of staff at their modern offices in Surrey.
A 1st / 2nd Line Support Consultant with 1 year experience is needed to join our team at Classroom365, a leading MSP for schools ICT support, based in London and surrounding areas, including Essex, on a full-time basis.
With over 25 years of experience providing ICT support to London schools, the British Council and LEAs, we have a wealth of knowledge and experience in the education sector.
The role is a 12-month rolling contract; many consultants have been with us for over 10 years.