Working for a highly successful MS Gold Partner IT Managed Services company, the 1st Line Support Analyst works as part of a team responsible for providing telephone and remote access support for clients on a range of workstation, application and hardware issues, including some server and network support.
With a solid customer services ability you will also be responsible for carrying out a range of daily network administration tasks, detailed below.
General
Salary & Benefits: Above Market Average Salary Overtime (Paid at Time & a Half) Paid Microsoft Qualifications
We are recruiting for a Facilities Assistant to join our Tamworth based client.
This is a brand new role to support the busy facilities team, where your role will be dealing with a range of tasks including fleet and waste administration, dealing with utility suppliers and contractors.
As a Facilities Assistant you will need to have/be
About the role: The main purpose of the job is to provide design and technical support as part of the Product Design team and provide external support to the sales teams and that of our customers Since our incorporation in 1989 we have become a significant force in the electrical accessory market.
We're proud to be a British based, family-run business, with an excellent track record of listening to what our customers need.
Based in the midlands at our purpose built 100,000sq ft head office and distribution centre, we design, develop, manufacture and distribute our ever-expanding product range throughout the UK.
Our client is looking for a dedicated Product Expert for their new ERP (Enterprise Resource Planning) system and WMS (Warehouse Management System), supplied by industry leaders Epicor and EPG respectively.
You'll play an instrumental role during both the pivotal implementation phase and the vital period of ongoing system usage and post-development.
The company is committed to providing comprehensive training, enabling you to become and adept user and teacher of these platforms, equipping you with the knowledge to train other effectively.
Focused on delivering a seamless customer journey, this esteemed company has an opening for a Customer Service Advisor who boasts excellent customer service and administration skills.
Joining a friendly and knowledgeable customer service team and fun-filled environment, this Tamworth-based company is looking to appoint due to continued success which means it's an exciting time to become part of their journey and grow alongside them.
What's in it for you
Work hours:8.30 am - 5.00 pm Monday to Friday with an hour lunch break.
Main duties of the Customer Service/Sales Administrator include
Handle incoming enquiries via telephone and email.
Build relationships with customers and ensure they are kept up to date throughout.
General
Alma Personnel have great pleasure in recruiting for their long-standing client, who are based in Tamworth, for a Customer Service/Sales Administrator to join their team on a full time, permanent basis.