Posted by Randstad Technologies • £35K/yr to £40K/yr
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
A fantastic opportunity has arisen for a IT Apprentice in Watford.
This is a great chance to earn money while you learn in a government funded apprenticeship!
Employer description
As a managed services provider, we manage the full range of technologies used by our clients from desktops to hosted /cloud solutions, including telecoms and network security.