As an IT Support Engineer, you will act as the first point of contact for IT support, providing effective end user support at local and remote sites within agreed SLAs.
My client is a growing and reputable business who are looking to expand their UK-based IT Support team.
£25,000 - £28,000 potential bonuses and great benefits
My client is a growing and reputable IT Services business who are looking to expand their technical Support team.
As an IT Support Engineer, you will be joining an experienced managed services team that provide both on-site and remote support to a variety of customers.
We are currently looking for an experienced IT Support Engineer to join a well established, innovative, cloud-first Managed Service Provider in Sheffield.
The successful candidate will provide technical support to customers and end-users, troubleshoot problems, and maintain a high level of service delivery.
PLUS 25 Days Holiday rising with service, Vendor Certifications / Qualifications, Private Pension, Private Healthcare, Pool Cars / Vans
We are recruiting someone with proven 1st line Support / Helpdesk experience for our Sheffield based client.
On offer is an initial 6 month contract role (extension likely) at a daily rate up to £200 per day, the role is hybrid with 3 days per week in the office.
What you will be working on
As a member of the 1st line helpdesk team, you will be contributing to the delivery of a high quality, customer focused IT department, below are some of the key tasks:.