We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The desired candidate will provide groupwide operational IT, data and multi-media support.
The role will act as primary contact for day-to-day 'trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.
Our client, a global technology company, is seeking multiple talented individuals to join their elite White Glove Service team in providing premium end-user computing support.
The ideal candidates will encompass both 1st and 2nd line support roles, ensuring a seamless computing experience for a diverse user base of approximately 1,000 employees.
These roles will have a hybrid working style and be based in London.
1st / 2nd Line Desktop Support required on an initial 6 month to provide a high quality IT support and rapid restoration to internal business users and external clients.
Essential Skills and Work Experience
Experience working within a Service Management orientated environment.
Experience in following formal Incident and Problem Management processes.
We are working with several professional services firms and leading outsourcing providers across London that require Facilities Assistants on a temporary ad hoc basis to join their already established teams for various days, weeks and months.
You will be immediately available, flexible and have previous facilities experience.
Our client, an esteemed organisation in the Public Sector, is actively searching for Service Engineers (onsite) to support their dynamic team on a contract basis.
This role requires a committed individual who can contribute to enhancing service delivery standards within the digital domain of governmental operations.
Providing 1st line technical support for colleagues and customers across all sectors.
We work with Companies and Organisations across all Sectors including but not limited to, Financial Services, Marketing, Technology, I&C, Manufacturing, Property and Retail at all scales.
Description
Provide first-level technical support to customers via telephone, email, and remote access.