We are looking for a collaborative and dynamic IT Support Assistant to join our new IT team!
The desired candidate will provide group wide operational IT, data and multi-media support.
The role will act as primary contact for day-to-day trouble shooting', data issues and system support requirements and as well as work collaboratively colleagues and suppliers to source, prepare, track and maintain IT equipment for the company including new joiners.
To work within consistent business support and administration processes and.
Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency.
Main purpose of the job
To provide comprehensive administrative support to a range of services across the Council to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager.
My client is currently seeking a skilled IT Support Engineer for a 3 month contract role based in Braintree.
The successful candidate will provide vital support services to individual users, manage service desk requests, and assist in maintaining and developing the company's systems infrastructure.
Provide a friendly and approachable helpdesk service for all Information Systems, eLearning, Finance, Facilities and IT enquiries across the College.
Responsible for being first point of contact for all customer telephone, email and walk up enquiries.
The primary purpose of this job role is to
Working as part of the College's IT Services Department to provide a professional comprehensive helpdesk and administration service to staff, students and guests of the College.
Perform general office duties such as answering phones, managing correspondence, scheduling appointments, and maintaining filing systems.
Continuously update data bases in the CRM system.
Inventory and management of the SharePoint site: archiving documents that are out of date, ensuring the most recent document versions are in the relevant workstream sections etc.
The IT Support Engineer will provide technical assistance for software, hardware, and computer systems.
Robert Half Technology are assisting a market leading real estate organisation based in central London to recruit a IT Support Engineer on a contract to perm basis