This role would suit someone who has gained some basic IT Support experience already but is looking for that next step to thrive and take on a new challenge.
We have an opening for an ambitious IT Support Engineer - tosupport clients and to drive growth within the business.
With training paid for, healthcare scheme, rising holiday, interest free loan for annual season ticket and company pension scheme, this is a fantastic opportunity for someone who is looking for a company that can provide excellent career progression.
£22,000 - £26,000 (dependant on experience), plus benefits including help with funding for training courses, private healthcare, enhanced pension, rising holidays, hybrid / remote working (3 days in office, 2 WFH)
Log incoming support requests from end users via telephone in a courteous manner.
General
Our client operates in the healthcare and well-being market across the Kent region and are actively looking to on-board a keen and ambitious individual to embark on a long term and progressive IT Support Analyst position.
This role is on a hybrid working schedule offering the successful candidate a flexible work and life balance.
We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds.
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990.
As an ITMS On-site Engineer, you will be responsible for maintaining the interface between ITMS Customers and ITMS Operations, ensuring functions meet and exceed service support standards.
You will work to develop and operate systems for detecting, recording, and resourcing services affecting incidents, as well as working on the management of the LAN and WAN networks and escalations while based at customer site.
You will provide a single point of contact for all service affecting requests and incidents.
Turn IT on (TIO) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching.
We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning.
Over half of our consultants have worked in education, and we now employ in excess of 160 people across London and the Southeast.