A highly successful IT and telecommunications services company is looking for a IT Helpdesk Engineer to join their team, to carry out a variety of technical and coordination tasks to meet customer requirements.
TYPE: Contract (1year until Aug 2025), possibility to extend
This role is suitable for someone who can complete all the tasks in a professional and timely manner to ensure a very high level of customer experience.
Posted by Key Appointments (UK) Ltd • £25K/yr to £29K/yr
General
Are you an IT Service Desk Administrator capable of enhancing and optimising existing processes, particularly within the Jira platform, through automation to enhance efficiency and productivity across an organisation?
Key to the IT Service Desk Administrator role will be fostering collaboration within an IT team and providing excellent customer service.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service / support provider has a great opportunity in a truly amazing office for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal / external customers, IT services and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £28,000 (DOE) -Brighouse, West Yorkshire,
Posted by Arden Resourcing Limited • £40K/yr to £45K/yr
Provide 2nd to 3rd line support for all core IT systems, including user management, system upgrades, patching, releases, and fault resolution.
This role is responsible for supporting IT systems, providing technical project resource, and delivering support elements of the ITIL ITSM framework.
An excellent opportunity for Senior System Administrator with solid commercial experience has become available for a growing client that are one of the market leaders in their field.
The purpose of this role is to work as part of the UK Service Desk Team, covering IT support to all UK business users and involves working on incidents and service requests using the Service Desk tool (Service Now).
The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.
KEY DUTIES
Responsible for answering all calls and chats to the Service Desk within the SLA response times.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal and external customers and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire,