IT Technician / Helpdesk Analyst / 1st & 2nd Line Support Engineer who has a sound, basic understanding of IT Technology and IT Terminology, covering Windows Server, Desktop / Workstation software applications and networking technologies is required for a well-established Cloud Solutions Provider based in Southwick, West Sussex.
Posted by Stratospherec Limited • £45K/yr to £48K/yr
My client is a digital media company who are recruiting for an experienced Technical Author to join their team in West Sussex.
Technical Author - Top Global Media Systems company - Lancing, West Sussex
This role is mostly working onsite at their Sussex offices and will require you to be able to drive to their office as they do not have easy public transport access.
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
Job Description
We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Lancing, West Sussex Permanent Hybrid £26,000 - £35,000 per annum (DOE)
Our client, established for almost 5 years, has experienced significant growth, assisting clients across diverse industries annually with their R&D, Land Remediation and Video Game Tax credits.
West Sussex Permanent Hybrid £26,000 - £35,000 per annum (DOE)
Their team of 8 play vital and varied roles in steering the company's continuous development.
Our client, established for almost 5 years, has experienced significant growth, assisting over 600 clients across diverse industries annually with their R&D, Land Remediation and Video Game Tax credits.
Lancing, West Sussex Permanent Hybrid £25,000 - £35,000 per annum (DOE)
Had enough of working in Practice, fancy a change
Their team of 8 play vital and varied roles in steering the company's continuous development.
Our client, established for almost 5 years, has experienced significant growth, assisting clients across diverse industries annually with their R&D, Land Remediation and Video Game Tax credits.
Lancing, West Sussex Permanent Hybrid £26,000 - £35,000 per annum (DOE)
Our client, established for almost 5 years, has experienced significant growth, assisting clients across diverse industries annually with their R&D, Land Remediation and Video Game Tax credits.