Are you ready to take the lead and shape the future of an IT team and to grow with a company who are looking at rapid expansion (expected 10-fold growth) over the next 3-5 years?
Do you thrive in dynamic environments and have a passion for driving growth and innovation?
In this role, you will be the most senior technical person in the team and will help lead and shape the direction, processes and growth of the business moving forward.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
An IT Transformation Senior Planner plays a critical role in large-scale IT transformation initiatives, focusing on the planning, coordination and management of complex projects aimed at fundamentally changing the organization's IT landscape.
This role requires a deep understanding of both technical and strategic aspects of IT transformation, as well as strong leadership and project management skills.
You'll be the driving force behind this transformation, utilising your expertise with innovative technologies, including Azure, Azure AD, Office365 applications and Microsoft's Power Platform.
Are you ready to be part of a transformative project within SSCL as a key Infrastructure Engineer?
As an Infrastructure Engineer, you'll play a pivotal role in turning customer requirements into technical deliverables, working closely with the Architecture team to improve our customers' platforms.
If you're a proactive team player looking for a role that challenges you to showcase your customer service experience with varied tasks, we want to hear from you!
Turn your customer service experience into a career with the West Group - join us as a Customer Service Representative today!
Reporting to and taking day-to-day direction from the customer service team leader, this varied Customer Service Representative role involves managing customer support tasks and assisting the sales team to achieve quality objectives and business goals, including tracking and achieving the sales plan.