Problem Management Lead required to join the growing 24/7 IT Service Operation Support team who collectively deliver a world class seamless service.
In this exciting Problem Management Lead role, you will work within strict SLA timelines meaning restoration of service is a priority, short-term workaround solutions can be required if the longer term solutions need to be developed.
Problem Management's role is to protect clients from any known issues.
We are pleased to be partnering exclusively with a business in Swindon who are looking to recruit an IT Support Technician to join the their growing Service Desk team.
You will be responsible for providing 1st and 2nd line support to all end-user queries across their core desktop technologies such as MS365, InTune, Sharepoint, Azure AD.
You will also have an opportunity to specialise in a certain area of your choice - either Cyber/Information Security, Networking or Infrastructure!
We are seeking a talented Salesforce Support Specialist to join the team as an expert and product champion, to be the first point of contact for all staff requiring Salesforce support and training.
This is a full-time, hybrid-working role, offering flexible working.
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day's holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
3rd Line EngineerAs our newest 3rd Line Engineer, you'll be the backbone of our operation, armed with the skills and passion to tackle any challenge head-on.
I've got an opportunity that could be of interest to you.
You'll assist the E-commerce Manager and wider team in the day-to-day operations of the ecommerce online shop.
Reporting to the e-commerce manager, you'll be part of a small team working from home, with at least one day dedicated to working from our head office, based in Swindon.
Ensuring that the online shop is a key source of engagement, and the customer experience is seamless from start to finish.