We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
The 1st Line Support Analyst role is an essential role towards contributing towards excellent service and support to our customer base.
You will be the first point of contact for our customers, via the telephone, emails and tickets, and resolve issues relating to our EPOS System with efficiency and professionalism.
Posted by Gregory Martin International • £50K/yr to £70K/yr
Systems Engineer Consultant / Defence Analyst - Space Systems, Satellite Communications
Our client seeks an experienced Systems Engineer / Defence Analyst to undertake systems engineering consultancy on key Ministry of Defence (MOD) programmes.
You will have a background preferably in Space Systems and C4ISTAR engineering, with a sound understanding of scientific and mathematical techniques and the proven ability to develop technical solutions to business problems.
Posted by Proactive Appointments • £30K/yr to £35K/yr
Our client is urgently looking for an experienced 2nd Line Support Analyst to join their team on a permanent basis.
You will provide 2nd Line and 3rd Line support for complex technical issues, as well as managing relationships with 3rd party providers for infrastructure elements.
Please note, this is a hybrid position with 3 days per week in the office in Portsmouth.
Posted by Gregory Martin International • £40K/yr to £70K/yr
Our client seeks an experienced Systems Engineer / Defence Analyst to undertake systems engineering consultancy on key Ministry of Defence (MOD) programmes.
Candidates will require expertise in some or all of the following skills:
You will have a background preferably in Space Systems and C4ISTAR engineering, with a sound understanding of scientific and mathematical techniques and the proven ability to develop technical solutions to business problems.
This has included applying soft methods and stakeholder engagement skills to structure problems, conducting historical trends and data analysis to identify trends and support concept development, and simulation modelling and Multi-Criteria Decision Analysis (MCDA) to evaluate options.
Our client has extensive OR/OA experience applied throughout the capability lifecycle from early-stage concept development to acquisition in all domains.
Posted by Gregory Martin International • £40K/yr to £80K/yr
Much of this analysis has been used to support capability acquisitions including requirements trade-off analysis, operational effectiveness / Analysis of Alternatives (AoA) studies and business case support, including benefits analysis.
This has included applying soft methods and stakeholder engagement skills to structure problems, conducting historical trends and data analysis to identify trends and support concept development, and simulation modelling and Multi-Criteria Decision Analysis (MCDA) to evaluate options.
Our client has extensive OR/OA experience applied throughout the capability lifecycle from early-stage concept development to acquisition in all domains.
Posted by Gregory Martin International • £40K/yr to £70K/yr
Operational Analyst / Operational Research Consultant - Defence
As an Operational Analysis Consultant, you will be providing the evidence to help the UK MOD and industry to make better decisions.
Our client is a successful technical consultancy providing professional services and are a technology partner to global, defence, energy, space and intelligence & communications companies.